Frequently Asked Questions

How long does the deletion process take?

Account deletion requests are typically processed within 7 business days. Once approved, all your data will be permanently removed from our systems within 30 days, in accordance with data protection regulations.

Can I recover my account after deletion?

No, once your account is deleted, all data is permanently removed from our systems and cannot be recovered. If you wish to use our services again, you’ll need to create a new account.

Will I receive a refund when I delete my account?

Refunds are processed according to our Refund Policy. Generally, if you’re on an annual plan and have used less than 30 days of service, you may be eligible for a prorated refund.