Refund Policy

Our commitment to fair and transparent refund processes

Payment Processing Notice

BotifyHost uses Razorpay for payment processing. All payments are securely processed through our dashboard at server3.botifyhost.app. We never collect payments through Telegram or any other third-party messaging platforms.

7-Day Money-Back Guarantee

At BotifyHost, customer satisfaction is our top priority. We offer a full 7-day money-back guarantee for all paid monthly subscription plans. If you are not satisfied with server performance, simply submit a refund request within 7 days of activation.

Eligibility for Refunds

  • Within first 7 days: 100% full refund on monthly plans.
  • Downtime Compensation: Prorated service credits or refunds if uptime drops below our 99.9% SLA threshold.
  • Non-refundable: Accounts terminated for Terms of Service abuse (malware, illegal distribution, spam).

How to Request a Refund

To request a refund, reach out to our team at support@botifyhost.com with your registered email and transaction reference, or contact our official Telegram support handle @BotifyHost_Official.

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